Before you install...

Please read and fully understand all directions and safety information before you begin installing your Smart Splitter.

Locate your electric panel and ensure that the circuit breaker for this 220v outlet is turned OFF. This breaker is usually 50 Amps and proceeding without switching it off can be VERY dangerous.

Estimated Time:

5 minutes

Required Tools:

Philips screwdriver

DO NOT CONTINUE WITH INSTALLATION BEFORE TURNING OFF YOUR CIRCUIT BREAKER.

I turned off my circuit breaker - continue install instructions


Step 1 - Turn Breaker Off

Turn off the breaker to your 240v outlet then unplug your appliance or EV charger that is currently occupying it.

Step 2 - Install Mounting Bracket

Use a screwdriver to remove the screws on the face plate of your outlet. Then use the bracket screws (x2) in order to secure the mounting bracket to the faceplate.

Ensure that the mounting bracket is in alignment with the mounting points on your Smart Splitter. See the below pictures for the correct bracket orientation for each compatible outlet. Please note that the bracket may not always be on top of the outlet if the outlet was originally installed upside down.

WARNING - An improperly installed bracket will overlap with the Smart Splitter's side receptacles and can cause a short from metal-on-metal contact. Please doublecheck that your Smart Splitter's mounting bracket aligns properly before turning your breaker back on.

If the provided mounting bracket does not fit your outlet we offer a larger bracket that is compatible with 2.5" diameter commercial grade outlets. This includes outlets made by the following:

  • Hubbell
  • Bryant Electric
  • Enerlites

Click here to add the 2.5" mounting bracket to your cart

Step 3 - Plug in Smart Splitter

Plug in your Smart Splitter (it feels good, we know) and secure to the mounting bracket using the thumb screws (x2). Alternatively, you may also use the provided panhead screws (x2) if you would prefer a lower profile or the thumb screws interfere with one of your cables.

Step 4 - Plug in Primary

Plug your priority appliance or EV into the Primary Output (left side) of your Smart Splitter. Primary is indicated with PRI on the side of the Smart Splitter.

The device plugged in to the Primary Output will always take priority over the device plugged into the Secondary Output. Normally this would be the car you want to take priority for charging or your dryer/water heater.

Step 5 - Plug in Secondary

Plug your EVSE cord into the Secondary (SEC) Output (right side) of your Smart Splitter.

If you are using an extension cord with your Smart Splitter setup, please ensure the cord is UL certified and is the proper gauge wire.

Step 6 - Turn Breaker On

Turn on the circuit breaker to your outlet and verify that your Smart Splitter is receiving power by ensuring that the indicator lights are on.

Configuration

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Set the current limit for your EV to 24A either in your car or on your EVSE. This helps to prevent too much electricity being pulled from your outlet.

Have a specific question about your setup? Send us a support email

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Dual Charging: Set the current limit for both EVs to 20A either in your car or on your EVSE. This allows the Smart Splitter to share the power between both chargers at the same time.

Priority Charging: Set the current limit to 40A in both EVs to charge your vehicles in a consecutive order. The vehicle on the Primary will charge first, and when it finishes the vehicle on the Secondary will begin to charge.

Have a specific question about your setup? Send us a support email

LED Indicators

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White
Idle/On
Green
Running/Charging
Yellow
Charging Paused
Blue (flashing)
Wifi Connection Lost
Red
Error; Charging Stopped
(Lower the Current Limit)

Cautionary Advice

Do not set your EV charging amperage >40 Amps.

Only use your Smart Splitter within the specified operating parameters.

Do not use (or discontinue using) the NeoCharge if it is defective, appears cracked, frayed, broken or otherwise damaged, or fails to operate.

Do not use the NeoCharge in any outlet for which it is not designed.

Do not attempt to open, disassemble, repair, tamper with, or modify your Smart Splitter. Your device is not able to be serviced by the user. Please contact NeoCharge for any repairs.

Do not disconnect your Smart Splitter when the it is supplying power to either output.

Do not plug the NeoCharge into a damaged, loose or worn power outlet. Ensure that the prongs on your device fit snuggly into your wall outlet.

Do not expose your unit to flammable or harsh chemicals or vapors. Do not use or store your device in a recessed area or below floor level. When using your Smart Splitter indoors, ensure that the device is positioned at least 18 inches (46 cm) above the floor.

Do not use your Smart Splitter outside or while exposed to severe or mild weather. Prevent the Smart Splitter from damage, strong impact, and force. Do not drop or step on your device.

Avoid and prevent your Smart Splitter from foreign objects as well as moisture and water at all times. If any sort of corrosion or damage is suspected discontinue use immediately. If rain falls during charging, do not allow rain water to run along the length of the charge cable plugged into your device.

Do not plug your Smart Splitter into an electrical outlet that is submerged in water or covered in snow. In the event of this situation, turn off your breaker and unplug your device.

Do not touch the Smart Splitter's end terminals with sharp metallic objects such as wire, tools or needles. Do not insert any foreign objects into any part of your device. Avoid the use of cleaning solvents with your device.

Do not use private power generation as a source for charging.

Do not operate your Smart Splitter in temperatures outside of its operating range of -22º F to 122º F (-30º C to 50º C).

Store your device in a clean and dry place inside the temperatures of -40º F to 185º F (-40º C to 85º C).

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