Supporting Residential EV Charging While Minimizing Costly Electrical Upgrades

NeoCharge Blog · Case Studies

Supporting Residential EV Charging While Minimizing Costly Electrical Upgrades

TL;DR
PG&E needed to make home EV charging more accessible for low-income households while minimizing costly electrical upgrades that could prevent adoption.
Key takeaways
  • PG&E needed to make home EV charging more accessible for low-income households while minimizing costly electrical upgrades that could prevent adoption.

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CHALLENGE

PG&E needed to make home EV charging more accessible for low-income households while minimizing costly electrical upgrades that could prevent adoption. This aligned with California's Low Carbon Fuel Standard goals of expanding clean transportation access across communities.

SOLUTION

Through a partnership with NeoCharge, PG&E now offers income-eligible customers a $700 rebate on a Smart Splitter. This enables Level 2 EV charging without requiring expensive panel upgrades or rewiring, saving customers an average of $2,000 in installation costs. The program leverages NeoCharge's circuit-sharing technology to help customers access faster home charging while supporting grid reliability by eliminating the need for panel upgrades. For PG&E, this solution addresses multiple pain points: installing a new 240V circuit is not only cost-prohibitive for customers but often triggers cascading infrastructure needs including transformer upgrades that can cost utilities $10,000+ per site. By preventing these upgrades across their service territory, PG&E is significantly reducing infrastructure spending while accelerating EV adoption. The Smart Splitter program provides a scalable way to support disadvantaged communities, meet clean energy mandates, and avoid unnecessary grid upgrades - all while delivering a seamless customer experience.

https://www.pge.com/en/clean-energy/electric-vehicles/getting-started-with-electric-vehicles/residential-charging-solutions-rebate.html#accordion-46a9a57e74-item-dd98dc5096

Key terms
Level 2 charging
Level 2 EV charging uses a 240V circuit (like a dryer outlet). It typically adds ~20–35 miles of range per hour, depending on your car and the circuit amperage.

FAQs

What's the quick takeaway from this article?
PG&E needed to make home EV charging more accessible for low-income households while minimizing costly electrical upgrades that could prevent adoption.
Who is this guide for?
EV drivers looking for a clear, practical explanation and next steps. If you're comparing options or trying to save money/time, start with the TL;DR and then scan the headings.
What should I do next?
Skim the section headers, pick the part that matches your situation, and follow the checklist-style steps in the article. If you're planning a home charging setup, prioritize safety + your utility rate plan.